Privacy Policy
Last Updated: July 30, 2026
NEXO Beauty Labs (“NEXO,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information of website visitors, prospective customers, customers, and business partners.
This Privacy Policy applies to www.nexobeautylab.com and explains how we collect, use, disclose, retain, and protect information when you visit our website, submit an inquiry, or communicate with us regarding our OEM, ODM, OBM, formulation development, and beauty manufacturing services.
Information We Collect
We may collect information that you provide directly to us, including:
- Your name, job title, and company name
- Email address, phone number, or other contact details
- Country or region
- Product concepts, formulation requirements, packaging needs, target markets, and other project details
- Messages, files, or information submitted through inquiry forms, email, or other communication channels
When you use our website, certain technical information may also be collected automatically, such as:
- IP address and approximate location
- Browser type, device type, and operating system
- Pages viewed, referring pages, visit duration, and website interactions
- Cookie identifiers and similar technical data
How We Use Your Information
We may use the information we collect to:
- Respond to inquiries and provide OEM, ODM, and product development consultations
- Understand your product, formulation, packaging, compliance, and manufacturing requirements
- Prepare quotations, samples, proposals, and project recommendations
- Manage customer and business partner relationships
- Operate, maintain, secure, and improve our website and services
- Prevent misuse, fraud, or security incidents
- Comply with applicable legal, regulatory, tax, and record-keeping obligations
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to support essential website functions, remember preferences, understand website traffic, and improve user experience.
You may control or disable cookies through your browser settings or through a cookie preference tool, where available. Disabling certain cookies may affect the performance or functionality of the website.
How We Share Your Information
We do not sell or rent your personal information. We may disclose information only where reasonably necessary, including to:
- Website hosting, analytics, communications, information technology, and other service providers
- Professional advisers, including legal, accounting, compliance, and insurance advisers
- Government authorities, regulators, courts, or law-enforcement agencies where required or permitted by law
- Relevant parties in connection with a merger, acquisition, restructuring, financing, or transfer of business assets
Service providers are permitted to process information only for the services they provide to us and are expected to protect it appropriately.
International Data Transfers
Because we work with customers, service providers, and business partners in different countries, your information may be processed or stored outside your country or region. Where required, we take reasonable steps to use appropriate safeguards for international transfers of personal information.
Data Retention
We retain personal information only for as long as reasonably necessary to respond to inquiries, manage business relationships, provide requested services, maintain appropriate records, resolve disputes, and meet legal or regulatory obligations. When information is no longer required, we may delete or anonymize it.
Your Privacy Rights and Choices
Depending on your location and applicable law, you may have the right to:
- Request access to the personal information we hold about you
- Request correction or updating of inaccurate information
- Request deletion of your information
- Object to or request restriction of certain processing
- Withdraw consent where processing is based on consent
- Request a portable copy of certain information, where applicable
- Submit a complaint to the relevant data protection authority
To exercise a privacy right, please email service@nexobeautylab.com or use the contact details below. We may need to verify your identity before completing a request.
Data Security
We use reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, loss, misuse, disclosure, alteration, or destruction. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
Third-Party Websites
Our website may contain links to third-party websites or services. We are not responsible for the privacy, security, or content practices of those third parties. We encourage you to review their privacy policies before providing personal information.
Children’s Privacy
Our website and services are intended for business users and are not directed to children. We do not knowingly collect personal information from children below the minimum age required by applicable law.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, technologies, or legal requirements. The “Last Updated” date at the top of this page indicates the most recent revision. We encourage you to review this page periodically.
Contact Us
For questions about this Privacy Policy, our privacy practices, or a request concerning your personal information, please contact us using the details below:
Guangzhou, Guangdong, China