Website Use

You may use the Website only for lawful business-to-business evaluation, sourcing, project development, and informational purposes. You must not misuse the Website, interfere with its operation, attempt unauthorized access, introduce malicious code, scrape content through abusive automated means, or use the Website in a way that may damage NEXO, its customers, suppliers, or other users.

You are responsible for ensuring that any information you submit through the Website is accurate, lawful, and does not infringe the rights of another party.

Website Content & Informational Purpose

We make reasonable efforts to present useful and current information. However, Website content is provided for general reference and does not constitute technical, regulatory, medical, legal, or commercial advice. It should not be treated as a final product specification, binding offer, guarantee, certification, or contractual commitment unless expressly confirmed in writing by an authorized NEXO representative.

Product & Manufacturing Information

Product descriptions, ingredient concepts, images, packaging examples, performance statements, production capabilities, lead-time references, and other materials displayed on the Website are illustrative and may be updated without creating an obligation to supply a specific product or service.

Actual formulas, ingredients, appearance, fragrance, packaging, testing, minimum order quantities, pricing, production schedules, documentation, and target-market requirements vary according to each customized OEM or ODM project and must be confirmed in the applicable project documents.

Inquiries, Quotations & Project Agreements

Submitting an inquiry does not create a contract, require us to accept a project, reserve production capacity, or guarantee particular pricing or timing. Quotations and proposals may be subject to validity periods, technical review, sample approval, packaging availability, payment arrangements, compliance requirements, and production scheduling.

A binding OEM or ODM manufacturing relationship arises only when the relevant business parties approve the applicable commercial documents, which may include a quotation, purchase order, product specification, quality agreement, confidentiality agreement, and manufacturing or supply contract.

Samples, Specifications & Customer Approval

Samples, prototypes, mock-ups, laboratory batches, color references, fragrance references, packaging samples, and digital renderings are development tools. Final production may be subject to reasonable manufacturing tolerances, material availability, approved specifications, and agreed quality criteria. Customers are responsible for reviewing and approving project specifications, claims, artwork, labeling, packaging, and samples within the agreed process.

Regulatory Responsibility

We may provide formulation, testing, documentation, and compliance support based on the agreed project scope. Unless otherwise agreed in writing, the brand owner, importer, distributor, or responsible person remains responsible for confirming that the finished product, claims, artwork, labeling, registrations, notifications, and sale of the product comply with the laws and requirements of each target market.

Nothing on the Website should be interpreted as a guarantee of approval, registration, retailer acceptance, or legal compliance in every jurisdiction.

Customer Materials & Submitted Information

You retain ownership of materials you lawfully provide to us, such as trademarks, artwork, packaging designs, specifications, and project information. By submitting them, you confirm that you have the necessary rights and permissions for us and our relevant service providers to review and use those materials for responding to your inquiry or performing an agreed project.

Intellectual Property

Unless otherwise stated, the Website and its text, graphics, layouts, logos, icons, photographs, videos, downloads, product presentations, and other materials are owned by or licensed to NEXO and are protected by applicable intellectual property laws.

You may view and use Website content for legitimate internal business evaluation. You may not reproduce, republish, distribute, sell, modify, remove ownership notices from, or commercially exploit Website content without prior written permission.

Confidential Information

Information submitted through a general Website inquiry is handled according to our Privacy Policy but is not automatically subject to a separate nondisclosure agreement. Do not submit highly sensitive trade secrets or confidential technical information until appropriate confidentiality arrangements have been agreed. Project-specific confidentiality obligations will be governed by the applicable written agreement.

Third-Party Links & Services

The Website may contain links to third-party websites, platforms, maps, social media, analytics services, or other resources. These links are provided for convenience only. We do not control and are not responsible for third-party content, availability, security, terms, or privacy practices.

Website Availability & Security

We may maintain, update, suspend, or modify the Website when reasonably necessary. Although we use reasonable measures intended to support Website security and availability, we do not guarantee uninterrupted access, error-free operation, or that the Website will always be free from harmful components. You are responsible for using appropriate security measures on your own systems and devices.

Disclaimer

To the extent permitted by applicable law, the Website and its content are provided on an “as available” and general-information basis. We do not make warranties regarding completeness, accuracy, merchantability, fitness for a particular purpose, non-infringement, or uninterrupted availability. Nothing in these Terms excludes any right or liability that cannot lawfully be excluded.

Limitation of Website-Related Liability

To the extent permitted by applicable law, NEXO will not be liable for indirect, incidental, special, consequential, or business-interruption losses arising solely from access to, use of, or inability to use the Website or reliance on general Website content. Liability relating to an actual manufacturing, supply, or development project is governed by the applicable project agreement rather than these Website Terms.

Privacy

Our collection and use of personal information through the Website are described in our
Privacy Policy.
By using the Website or submitting an inquiry, you acknowledge that your information will be handled as described in that policy.

Changes to These Terms

We may update these Terms to reflect changes in the Website, our business practices, technologies, or legal requirements. The effective date shown at the top of this page identifies the latest revision. Continued use of the Website after updated Terms are published constitutes acceptance of the revised Terms to the extent permitted by applicable law.

Contact Us

For questions about these Website Terms & Conditions or for business inquiries, please contact us using the details below.